eRelations Inc. is an innovative and dynamic consulting firm specialized in online relations & communications management services. It was founded in January 2012 by Patrice Goulet and Monica Voicu. They decided to combine their respective knowledge and expertise in the fields of IT, social media, emerging technologies as well as human relations, empowerment, online communications and collaboration. The resulting level of knowledge & expertise enables them to offer unique services aiming to better understand business & organizational online services, analyze factors impeding or favoring online activities and relations. Those services are made available to public and private companies, organizations, various groups or individuals.
eRelations is one of few companies in Quebec and Canada focused exclusively on the online dimension of relations, communications & interactions. eRelations services point out the differences between online relations & communications and those of the offline realm; adapt relational & communicational strategies to the online world’s specific, unique characteristics; align online interventions core mechanisms with the online environment when dealing with situations such as cyber problems, cyber stalking, etc.
eRelations has not much in common with traditional communication & marketing firms. Those concentrate their efforts on their client’s image, reputation, referencing or product advertisement, etc. We are specialized in relationships established online between your business, clients and the general public, as well as internal staff interactions. We also help communities and organizations reinforce their online presence and establish a strong leadership in the online realm. We have done intensive research and documentation on the subject of online best practices established in various online situations and environments. Those best practices are the core aspect driving eRelations services delivery and the main source of our material. We constantly renew our knowledge and expertise by updating and refreshing those best practices definition and documentation to control the quality of our materials. eRelations documentation materials are written by/owned by eRelations Inc. exclusively.
eRelations identified a crucial need for empowerment-based online relations & communications management services, since barely none exist today. The online world has characteristics which are common to the offline world. It is also different in many aspects (those differences are the main themes of some of our R&D services). eRelations has elaborated best practices based on this disparity, which are meant specifically for the online realm and its intrinsic nature based on interaction, participation, communication, connection & sharing information with others on a global, worldwide scale.